Privacy Policy

1. Information we collect

We collect information you provide directly when you use our website, forms or services:

• Contact details (name, company, email, phone, country) submitted through forms
• Usage data (pages visited, device type, browser, approximate location)
• Communications you send us (emails, support tickets, chat messages)
• Cookies and similar technologies as described in Section 4

2. How we use your information

We use the information we collect to operate, maintain and improve our services, including to:

• Respond to consultation requests and inquiries
• Deliver and improve our consulting services
• Send newsletters and insights you opted into
• Analyze site performance and usage trends
• Comply with legal obligations and enforce our agreements

3. Legal bases for processing

Where applicable law requires a legal basis, we rely on your consent, the performance of a contract with you, our legitimate business interests, or compliance with a legal obligation.

4. Cookies and tracking

We use essential cookies for site functionality, analytics cookies (e.g. Google Analytics, Microsoft Clarity) to understand usage, and optional marketing cookies. You can manage preferences via your browser or our cookie banner. Rejecting non-essential cookies does not affect core site functionality.

5. How we share information

We do not sell your personal information. We share data only with service providers who help us operate (hosting, analytics, email, calendaring), under contracts that require confidentiality, and where required by law.

6. Data retention

We retain personal information only as long as needed for the purposes described, or as required by law. Form submissions are typically retained for the duration of the engagement plus a reasonable period for follow-up.

7. Security

We implement appropriate technical and organizational measures to protect your data — encryption in transit and at rest, least-privilege access, and routine security reviews. No method of transmission is 100% secure, but we work hard to protect your information.

8. Your rights

Depending on your location (including GDPR and CCPA/CPRA), you may have rights to access, correct, delete, restrict or port your personal information, and to withdraw consent. To exercise any right, email privacy@nxtprism.com. We respond within 30 days.

9. International transfers

We operate globally and may process your data in multiple countries, including the United States, the European Union and India. We use appropriate safeguards (including Standard Contractual Clauses where applicable) for international transfers.

10. Children's privacy

Our services are not directed to children under 16, and we do not knowingly collect personal information from children.

11. Changes to this policy

We may update this policy from time to time. Material changes will be announced on this page with an updated revision date.

12. Contact

Questions about this policy? Contact our Data Protection team: privacy@nxtprism.com, or write to NxtPrism Technologies, Inc., Hyderabad, Telangana, India.